Healthcare

Terema is the leading provider of Team Resource Management (TRM) training to the NHS. Our work is evidence-based and we consult on a not-for-profit basis using our considerable experience spanning many high risk industries.

Mechanistic changes to work systems and processes are often the focus of attention when managing development or transition in highly complex organisations. Healthcare professionals are necessarily an integral component of these systems and their contribution is vital to safe and effective outcomes.

"Modern health care is delivered in a highly complex, pressurised environment often involving the care of vulnerable seriously ill patients. More than almost any other industry in which risks occur healthcare is reliant on people more often than machines, to make decisions, exercise judgement and execute the techniques which will determine the outcome for a patient." Making Amends, Chief Medical Officer DoH, June 2003.

Evidence suggests that unless a balanced approach is adopted between people and systems, errors and inefficiency will continue to blight performance. TRM provides a powerful solution. TRM is a set of knowledge, skills and understanding which enables every professional to perform at their best and get the best from their team and the tools and technology which they use. 

Terema has used its expertise to train a wide range of healthcare professionals, in multidisciplinary teams, throughout the United Kingdom, in the techniques of error avoidance and management.  The focus in healthcare, as reinforced by the DOH document “Organisation with a Memory”, has been to learn from mistakes. We compliment this approach by allowing healthcare professionals to use skills proactively so that errors are avoided or managed.  

Uniquely, Terema is involved at all stages of medical and nurse training with the necessary expertise to provide sustainable cultural change in a multidisciplinary environment.

We have worked with over 40 Trusts and private healthcare providers across the country with thousands of staff attending our programmes and encourage all healthcare organisations and staff to embrace patient safety and make it a national priority.

Whatever your needs we can offer a tailored or bespoke solution in the form of presentations, lectures or training for teams, departments or the wider organisation.